Code of Ethics

Business Energy UK is committed to the highest standards of integrity in all of our business practices.

We have adopted this Code of Ethics to guide our employees and contractors in conducting business legally, ethically, and responsibly.

Honesty and fairness

We are honest and forthright in all of our dealings with customers, employees, and business partners. We provide clear and transparent information about how comparisons between business energy plans are calculated and presented. We do not misrepresent our products or services or make misleading statements. We avoid unfair or deceptive acts or practices.

Conflicts of interest

We avoid situations where our personal or business interests conflict with the interests of others or our duty to render objective services. Employees and contractors disclose any real or potential conflicts of interest.


We protect the confidential information of our customers, employees, and business partners and only disclose such information as permitted or required by law.

Data Protection and Privacy

We are committed to protecting and respecting the privacy of all individuals. We adhere to data protection laws and regulations, ensuring that personal data is collected, stored, and handled in a secure and lawful manner.

Compliance with laws

We comply with all applicable laws and regulations and expect employees and contractors to understand and adhere to the legal requirements applicable to our business.

Protection of company assets

We safeguard the assets and resources of the company and ensure they are used legally, ethically, and only for legitimate business purposes.


We commit to the highest levels of professionalism in all our dealings with customers, employees, and business partners. We continuously strive for excellence in our service delivery and in the quality of our products.


We take responsibility for our actions as a company, and we hold ourselves accountable for the impacts of our decisions and activities on our customers, employees, business partners, and the environment.


We encourage a culture where employees feel safe to raise concerns about illegal or unethical conduct. Any reported concerns will be treated confidentially and without retaliation.

Diversity and inclusion

We value diversity and inclusion in our workforce and business partners. We respect and celebrate the differences among people, cultures, and perspectives. We do not tolerate any form of discrimination, harassment, or bullying based on protected characteristics such as age, disability, gender identity, race, religion, or sexual orientation.


We are committed to operating our business in a responsible and sustainable manner. We consider the environmental, social, and economic impacts of our decisions and actions. We strive to minimise our negative impacts and maximise our positive contributions to society.

These principles apply to all of our operations and represent our commitment to conducting business legally, ethically, and responsibly. Violations of this Code will be subject to disciplinary action, up to and including termination of employment or business relationships.